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Participation Guidelines
1. Purpose of these Guidelines
These Guidelines explain what you can expect from the programmes and what I expect from everyone who takes part.
They apply to the NLP training, certification programmes, personal development programmes, workshops and other group learning experiences I deliver, whether in person, online or in a blended format.
In these Guidelines, ‘I’, ‘me’ and ‘my’ refer to Mihai Vasilescu, trainer and organiser of the programmes, acting on behalf of Enhance Solutions SRL. Where assistants support a programme, they work under my coordination and are referred to as my assistants.
The purpose of these Guidelines is to create a learning environment in which people can participate actively, explore different perspectives, practise new skills and engage in honest conversations without compromising their own safety, dignity or boundaries, or those of anyone else involved.
By registering for or attending a programme, you agree to follow these Guidelines together with the Terms & Conditions and the requirements set out in Ethics & Responsible Practice and on the relevant programme page. Some programmes may also require you to accept the Participant Agreement.
2. Personal responsibility
You are responsible for deciding whether a programme is suitable for your objectives, current circumstances and ability to participate.
Before registering, please read the programme description, format, schedule, participation requirements and, where relevant, certification conditions. If you are unsure whether a programme is right for you, contact me before booking so that I can explain the activities involved and discuss any relevant concerns with you.
You remain responsible for your choices, conduct and decisions throughout the programme. Participation may provide information, perspectives, practical tools and opportunities to practise, but it does not transfer responsibility for your personal, professional, financial, medical or other decisions to me.
You are also responsible for how you use what you learn. Models, methods and exercises must be applied lawfully, ethically and within the limits of your own qualifications, professional role and competence. Completing an NLP training programme does not authorise you to diagnose, treat or make claims that exceed your professional qualifications.
3. Active participation
The programmes are designed as learning processes, not passive presentations. Depending on the programme, participation may include discussion, reflection, demonstrations, individual exercises, paired practice, group activities, feedback, supervised application and work between modules.
You are encouraged to ask questions, test ideas, examine your assumptions and contribute relevant experience. You are free to disagree with me or with other participants. Respectful disagreement is welcome when it contributes to learning and does not become a personal attack.
You are expected to engage fully with the programme. Deliberate refusal to participate in the agreed learning process, repeated disruption or behaviour that prevents other people from learning may lead to a private conversation and, where necessary, further action.
4. Exercises, demonstrations and personal boundaries
Volunteering for demonstrations in front of the group is optional. Taking part in the exercises is expected, as they are where the learning happens and, in certification programmes, they form part of the completion requirements.
Some programmes include exercises involving personal reflection, guided attention, imagery, communication practice, emotional awareness, feedback or discussion of past and present experiences.
You decide how much personal information you wish to share. You may decline to answer a personal question or ask for clarification, and you do not have to explain private circumstances to the group.
If, during an exercise, you realise that it is genuinely not good for you, you may pause or stop and let me know, and we will decide together how to continue. This is a safeguard for your wellbeing, not a way of opting out of the learning process. The ordinary discomfort of trying something new is part of learning. Repeatedly avoiding exercises may indicate that the programme is not the right fit, in which case I will discuss with you whether to continue.
Participants must never pressure another person to disclose private information, participate in an exercise or explore a subject they have chosen not to discuss.
Where an exercise is an essential part of a stated learning, assessment or certification requirement, not completing it may affect your ability to complete that part of the programme. These requirements will be explained in advance. Where reasonably possible, I may offer an alternative activity, but I cannot guarantee that every required exercise can be replaced without changing the intended learning or completion standard.
5. Suitability and confidential information
Certain experiential or intensive programmes may require a confidential suitability questionnaire or a private preliminary conversation.
Where relevant to safe and appropriate participation, you may be asked whether you have a diagnosed mental-health condition, are currently receiving psychiatric, psychological or other relevant treatment, have recently experienced acute psychological distress or are aware of another circumstance that could materially affect your participation.
These questions are asked for one reason: to make sure that the programme, or particular exercises within it, are unlikely to cause you harm, and that participation remains ethical and ecological for you and for the rest of the group. Your answers help me decide whether the programme is right for you and whether reasonable adjustments or additional safeguards are needed.
Answering is voluntary, and you may decline any question. In that case, I may not be able to confirm that the programme is right for you. I may then need to limit your participation in certain exercises or, where safety cannot reasonably be assessed, postpone or decline your place, with any refund handled under the Terms & Conditions.
Having a diagnosis or receiving treatment does not automatically exclude someone from a programme. Suitability is considered according to the nature and intensity of the programme, the participant’s current circumstances and the limits of the support I am qualified and able to provide.
If you choose to answer, I expect you to do so honestly and to provide information that is materially relevant to safe participation. You are not expected to diagnose yourself or disclose your complete medical history.
If you are unsure whether something is relevant, you may request a confidential conversation before the programme begins. You may also be asked to discuss participation with an appropriately qualified healthcare or mental-health professional.
You should not stop, begin or change prescribed treatment for the purpose of attending a programme.
Suitability information is collected only with your explicit written consent, given through a separate consent form. It is handled confidentially, with restricted access, kept only for as long as necessary and processed in accordance with the Privacy Policy. It will not be discussed with the group.
6. Professional scope
The programmes are intended for education, learning and personal or professional development. NLP training may explore communication, subjective experience, behavioural patterns, emotional responses, beliefs, decision-making and change.
These programmes do not constitute psychotherapy, psychiatric care, medical advice, diagnosis or treatment, and they are not a substitute for support from an appropriately qualified healthcare or mental-health professional.
I do not use the programme to diagnose participants, and nor do my assistants. Even where an exercise explores thoughts, emotions, memories, patterns or behaviour, it remains part of an educational and developmental process.
If a participant’s needs appear to fall outside the programme’s scope, I may recommend pausing or ending participation and seeking appropriate specialist support.
I do not provide emergency or crisis services.
7. Respectful conduct
Every participant is entitled to be treated with dignity.
Disagreement, challenge and direct feedback may be part of the learning process. Personal attacks, humiliation, intimidation, harassment, discrimination, threats, deliberate provocation and aggressive or abusive conduct are not acceptable.
Participants must respect differences in background, experience, identity, beliefs, communication style and perspective. Everyone remains free to hold their own personal, political, spiritual or professional beliefs.
Sexual harassment, unwanted physical contact, persistent intrusion into another person’s boundaries and retaliatory conduct following feedback or disagreement may result in immediate removal from the programme.
The same standards apply to communication before, during and after the programme, including email, messaging groups, online platforms and direct communication between participants arising from their involvement in the programme.
8. Commercial activity inside the programme
The programme environment is reserved for learning and practice.
Participants may not use sessions, group chats or programme communities to aggressively promote their own services, distribute unsolicited marketing materials, recruit clients or repeatedly approach other participants with commercial offers.
Genuine professional networking and voluntary exchanges between participants are welcome. Unsolicited sales activity inside the learning space is not.
9. Safety and fitness to participate
You must not attend or participate while under the influence of alcohol, recreational drugs or another substance used in a way that materially affects judgement, behaviour or safe participation.
If illness, severe fatigue, emotional distress, medication effects or another circumstance affects your ability to participate safely, let me know privately as soon as reasonably possible.
Participants must follow reasonable safety, venue and technical instructions. Exercises should be carried out only as explained and within your physical and psychological ability.
You must not apply a method or technique to another participant without their knowledge and agreement. Consent to one exercise does not imply consent to another exercise, physical contact or recording.
If you become concerned about your own safety or another person’s conduct, speak to me or, where present, one of my assistants privately. Do not attempt to manage a serious situation alone.
10. Protecting the group and discontinuing participation
I may intervene where I reasonably believe that a participant’s involvement presents a safety concern, causes serious or repeated disruption, breaches another person’s boundaries, undermines the learning environment or is no longer appropriate within the scope of the programme.
Depending on the circumstances, I may clarify expectations, issue a warning, change the participant’s role in an activity, pause their participation, ask them to leave a session or discontinue their involvement in the programme.
Where the situation allows, I will first discuss the concern and proposed action privately with the participant. I may take immediate action where there is a credible concern involving safety, threats, harassment, aggression, serious impairment, gross misconduct or substantial disruption.
A participant may also be removed for knowingly providing materially false information during a suitability process where that information affects safe or appropriate participation.
Discontinuing participation is a professional and operational decision. It is not a medical or psychiatric diagnosis.
Any transfer, credit or refund will be considered under the Terms & Conditions, the circumstances of the case and applicable law. Removal because of serious misconduct or a material breach of these Guidelines does not automatically entitle the participant to a refund.
11. Confidentiality and privacy within the group
Programmes may involve discussions about real experiences, professional situations, relationships, decisions or personal challenges. Participants must protect information shared by other members of the group.
You may speak about your own experience and what you learned. You may not identify another participant, repeat their personal story or disclose professional, organisational or personal information that would allow someone else to recognise them without their permission. This obligation continues after the programme ends.
I will set these expectations and respond to reported breaches. However, I cannot guarantee that every participant will respect confidentiality, so consider carefully what you choose to disclose in a group setting.
During practical exercises, participants may share professional challenges, original ideas, business information or work that belongs to them or their organisation. You may not exploit, commercialise or publicly disclose material shared by another participant without their express permission.
Information suggesting a serious and imminent safety concern, unlawful conduct or another matter that must legally be disclosed may not be treated as absolutely confidential. Any disclosure I make will be limited to what is reasonably necessary and legally permitted.
12. Recording, photographs and devices
Participants may not photograph, record, film, livestream, transcribe or reproduce any part of a programme without my prior permission and the informed agreement of everyone who may be identifiable.
This includes audio and video recording, photographs of the room, slides or participants, artificial intelligence meeting assistants, transcription applications, automated bots, smart glasses, wearable recording technology and any other software or hardware capable of capturing or processing conversations, images or participant contributions. Automated assistants, transcription bots and third-party note-taking applications will be removed from online sessions.
If I intend to photograph or record any part of a programme, participants will be informed beforehand. Participation does not automatically grant permission to use a person’s image, voice, contribution or story for marketing or any other public purpose.
Mobile phones and other devices should be placed on silent and used in a way that does not distract the group. Necessary calls should be taken outside the learning space where possible.
13. Intellectual property and use of materials
Programme materials are supplied for your own learning and professional development.
You may take personal notes and apply ideas and skills within the limits of your competence. You may not copy, publish, upload, distribute, sell, teach from or create commercial products based on protected materials without written permission.
You may not share workbooks, presentations, recordings, exercises, access links or login credentials with people who have not been granted access.
General knowledge, established models and methods belonging to other authors remain subject to their respective rights. Detailed intellectual-property conditions are set out in the Terms & Conditions and in any notices included with the materials.
14. Attendance, practice, assessment and certification
Please arrive or connect in good time to begin as scheduled. Returning late from breaks, leaving repeatedly or missing parts of a session can affect your own learning and disrupt other participants.
If you expect to be late or absent, let me know as soon as possible.
Some programmes build progressively from one module to the next. Missing a substantial part of a module may make it inappropriate or impracticable to continue with later activities.
Where possible, I may ask you to complete additional work, make up the missed content in a later run of the programme or follow another agreed catch-up option. Access to a later module or run of the programme is not automatic and may depend on availability, programme structure and any applicable costs.
Certification programmes may include requirements concerning:
- minimum attendance;
- active participation;
- supervised practice;
- assignments or practice completed between modules;
- written or practical assessment;
- demonstrated understanding and responsible application of the material;
- compliance with ethical and professional standards;
- completion of payment obligations.
The precise requirements will be stated on the programme page, in the enrolment information or in Certification and Training Standards.
Registration, payment and attendance do not automatically guarantee certification. Certification is awarded only when the relevant completion and assessment requirements have been met.
Where requirements are not met, I may request additional practice or assessment, postpone certification or confirm participation without awarding the relevant certification.
15. Online participation
For online programmes, you are responsible for having a suitable device, a stable internet connection and a private environment that allows you to participate without exposing other participants’ information to people outside the programme.
Headphones are recommended where conversations may be overheard. You should not join from a public location or while driving.
Participants may be asked to keep their camera on during interactive activities where visual communication is reasonably necessary. If this creates a genuine difficulty, discuss it with me in advance.
If you need to step away unexpectedly, let me know through private chat so that working pairs or groups can be rearranged.
The same standards of conduct, confidentiality and non-recording apply online.
16. Working with different people
You may be invited to work with different partners or groups during a programme. This allows you to practise with different communication styles, perspectives and ways of working.
I expect you to collaborate respectfully with the people assigned to an activity. If you feel unsafe or a significant boundary has been crossed, you may stop working with that person. Raise the concern privately with me or, where present, one of my assistants.
Personal preference alone may not always be sufficient to redesign group arrangements, particularly where working with different people is part of the learning process. Reasonable concerns about safety, dignity, accessibility or serious conflict will be considered carefully.
17. Feedback and concerns
Feedback is part of the learning process. It should relate to observable behaviour, the activity or its impact and should be offered in a way that allows the other person to understand and use it.
Feedback must never be used to diagnose, shame, humiliate or establish superiority over another participant.
If you disagree with feedback, an explanation or an exercise, you are encouraged to ask questions and discuss the issue constructively. If you prefer to raise a concern away from the group, speak privately with me or, where present, one of my assistants.
Concerns about me, the programme or another participant should be raised as soon as reasonably possible so that the situation can be understood and addressed. Formal complaints are handled through the process described in the Terms & Conditions.
18. Responsibility for the learning environment
A useful programme depends on more than the trainer.
I am responsible for preparing and facilitating the learning process, communicating expectations and responding reasonably to issues that arise.
Participants contribute by being present, respecting boundaries, practising responsibly, protecting confidentiality and allowing other people the space to learn.
These Guidelines are not intended to eliminate challenge, discomfort or disagreement. Learning may involve examining familiar assumptions, receiving feedback or trying unfamiliar behaviours. Challenge must take place within clear professional boundaries and without sacrificing safety, dignity or individual autonomy.
19. Questions
If you have questions about these Guidelines, the programme format or certification requirements, or you are unsure whether a programme is right for you, contact me before registering.
Enhance Solutions SRL
Registered office: Str. Gheorghe Țițeica, Nr. 142, Et. 1, Sector 2, Bucharest, Romania
Email: hello@mihaivasilescu.com
Telephone: +40 741 772 885
